Frequently asked.
Orders, sizing and care.
Shipping & Delivery +
Processing & delivery: Processing time: 1–3 business days (may be longer during holidays, sales, or when a release is newly launched or being restocked). Ensure your address and phone number are correct to avoid delays.
Tracking details are emailed once your order ships.
Return policy +
Return process: Email shop@58grams.com with your order number and the email used for checkout. Guest orders are included.
Condition: Items may be returned if they are unworn, in their original condition and have all tags attached. Opened packaging is fine. Worn items or items without tags cannot be accepted.
Payment +
Accepted payment methods: Major credit cards, PayPal, Apple Pay, Google Pay. Options shown at checkout based on location.
Payment security: Payments are fully encrypted. 58g does not store or process card details directly. Transactions handled by leading payment providers.
Currency: Charged in EUR or currency selected while shopping.
When you're charged: Immediately upon order completion.
Saved payment details: Can be stored for faster checkout. Stored securely with the payment provider (not in 58g systems).
Payment declined: Contact your bank or card issuer first. If issues persist, email shop@58grams.com.
Additional costs: Orders outside EU, US, UK, Canada, Australia, Norway, Switzerland & Iceland may incur duties/taxes (DDU). Fees are set by local customs and payable before delivery.
Gift cards & vouchers: Redeem at checkout. Check spelling and expiration date.
Support available at shop@58grams.com.
Sizing +
Our shirts have a relaxed fit at the shoulders, a regular fit through the body and a slightly oversized feel. For reference, Tommy Haas is 6'2" (1.88 m) and wears size XL.
Please note that sizing and measurements vary slightly between releases. For exact measurements, check the size guide on the product page of your favourite shirt.
If you're between sizes, or simply unsure which one to choose, feel free to reach out at shop@58grams.com.
We're happy to help you find the right fit.
Product Care +
To maximize the longevity of your new garments and minimize environmental impact, we recommend machine washing at low temperatures with an eco-friendly detergent. Always hang-dry, as tumble drying not only causes color fading and fiber loss but also consumes significant energy.
We are committed to excellence in both our products and services. Should you not be fully satisfied, please contact us at shop@58grams.com and we will do our best to assist you.
Need help? shop@58grams.com