Shipping policy

Order tracking: Tracking link is emailed once your order ships. Real-time updates available via the tracking page.

Processing & delivery: Processing time: 1–3 business days (may be longer during holidays or sales). Delivery time starts once the order leaves the warehouse. Delivery speed depends on country and selected courier. Ensure address & phone number are correct to avoid delays.

Couriers used: DHL Express / DHL Standard
FedEx International Priority / Connect Plus
Last-mile carrier may vary by country

Delivery method: Home delivery or nearest collection point, depending on shipping option.

Insurance & responsibility: Packages are insured during transit until delivery/signature. If signature is waived, responsibility transfers to the customer.

Shipping coverage: Worldwide shipping available. Exclusions apply (certain countries restricted due to regulations).

Shipping to another country: Yes - simply select the desired delivery address.

Duties & taxes: Unfortunately, we cannot estimate how much duties you will pay, this is calculated by your local customs. If your order is shipped Delivery Duty Paid (DDP) duties and taxes are included in the price.

PO boxes / APO / FPO: DHL Express does not deliver to PO boxes.


Contact shop@58grams.com for support.